Shipping policy
Shipping Policy
At Zaralyn Jewellery, we aim to deliver your orders safely, quickly, and in perfect condition. Please review the shipping details below before placing an order.
Order Processing
Once your order is placed, you will receive an order confirmation via email or SMS. Confirmed orders are usually processed and dispatched within 3–4 working days.
After dispatch, tracking details will be shared via email or SMS so you can follow your shipment.
For any support or shipping queries, you can contact us at:
📞 +91 98196 87461
📧 support@zaralynjewellery.com
Delivery Timelines
Delivery timelines may vary depending on your location:
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Metro & Tier 1 Cities: 4–7 working days after dispatch
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Tier 2, Tier 3 & Rural Areas: 7–12 working days after dispatch
Please note that delivery timelines are estimates and may occasionally be affected by external factors such as courier delays, weather conditions, or regional serviceability.
Shipping Charges (India)
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Free shipping on orders above ₹499
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A flat ₹59 shipping fee applies to orders below ₹499
Shipping charges are non-refundable once the order has been dispatched.
Courier Partners
To ensure reliable delivery, we work with trusted logistics partners and courier services across India.
Order Modifications
If you need to update your shipping details or make minor changes to your order, please contact us within 12 hours of placing the order. Once an order is processed or shipped, modifications may not be possible.
Order Cancellation
Orders cannot be cancelled once they have been shipped. We encourage customers to review their order details carefully before confirming purchase.
Delays & Serviceability
While we aim to meet all delivery timelines, occasional delays may occur due to circumstances beyond our control. In rare cases where reverse pickup or delivery is unavailable for certain pin codes, we may request alternative shipping arrangements.